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Privacy Policy

This privacy policy describes how Nayld uses and protects any information you give us when you use our website.

We’re committed to ensuring your privacy is protected. When we ask you to provide certain information by which you can be identified when using this website, we will only use it in accordance with this privacy statement.

Nayld may change this policy from time to time and will update this page when necessary to reflect those changes. Please check this page periodically to keep up with any changes.

What we collect

We may collect the following information:

  • First and last names
  • Address and email address and phone number
  • Other information relevant to completing a purchase from Nayld
You require an account to sign in and checkout on our website. These details will only be used for the purpose for which you have provided them and will not be added to any other mailing lists unless you select to be on our mailing list. Your email address will not be disclosed without your consent unless required by law.

A cookie is an electronic token that is passed to your browser and your browser passes it back to the server whenever a page is sent to you. These "cookies" are used to keep track of the pages you have accessed while using our server. The cookie allows you to page back and forward through our website and return to pages you have already visited and store your wishlist and cart information to make your shopping experience as easy as possible.

We keep a record of any search terms you use if you're searching our website. We use these search terms to identify what people are looking for on our website and to improve the services that we provide.

Links to other sites
We might include links to other sites and we use social media sites, for example, Facebook, YouTube, and Twitter, to make it easy to share information. These other sites might use web measurement tools, customisation technologies and persistent cookies to inform the service they provide to their users. We are not responsible for the privacy practices or the content of other websites, and we do not use, maintain or share personal information that is collected by other websites.
What we do with the information we collect

We require this information to understand your needs and provide you high-quality service in a timely manner, and for:

  • Internal record keeping.
  • In an effort to improve our services.
  • We may periodically send promotional email about new services, special offers or other information we think you may find useful or interesting.
  • We may periodically contact you for market research purposes.
  • We strive to customize our website to better address your interests.
  • Remarketing to you via applications such as Google, Facebook and Instagram.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of possible interest to you, helping you to visit them quickly and easily. We do not have any control over these other websites and we cannot, therefore, be responsible for the protection of any information you provide such sites. External websites are not governed by this Privacy Policy though they may have their own. Please exercise caution and review privacy policies available at any website you provide information.

Controlling your personal information

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be inaccurate.